THE Ministry of Education (MOE) has an appeals system for the O-level examination results. Anyone who believes that there has been a mistake in his grades can make an appeal, for a sum.

On the release of results on Jan 15, my brother appealed. Till now, he has yet to receive an answer. Meanwhile, junior colleges all across the country have completed their first term.

None of the heads of departments in schools, nor most principals and vice-principals I have queried, has any idea how this 'checking' process works.

Even when MOE finally returns with a verdict, it reveals only whether the results are 'accurate' or 'not accurate'. Nothing on how it was done.

How does the O-level exam script marking system work? Who monitors the markers? How is standardisation done? Who makes sure that, even though markers are different, standards are the same and grades are fair?

I hope MOE will clarify.

Christine Sim (Miss)